IT Support Plans

Core

£40

per user, billed monthly

✅ Remote Helpdesk Support ✅ Support Hours: 08:00 – 17:30 ✅ Response Times: Core SLA ✅ Monthly IT Review Meetings ✅ Patch Management and Maintenance ➕ On-Site Support ❌ 24/7 Monitoring and Alerts ❌ 24/7 Proactive Remediation ➕ New Workstation Setup (Billed per request) ➕ Weekend Support ❌ IT Audit and Health Checks ➕ Antivirus and Endpoint Protection ➕ Cloud Backup ➕ Device Backup

Advanced

£80

per user, billed monthly

✅ Remote Helpdesk Support ✅ Support Hours: 08:00 – 17:30 ✅ Response Times: Advanced SLA ✅ Monthly IT Review Meetings ✅ Patch Management and Maintenance ✅ On-Site Support ✅ 24/7 Monitoring and Alerts ❌ 24/7 Proactive Remediation ✅ New Workstation Setup ➕ Weekend Support 🔄 IT Audit and Health Checks (Every 6 months) ➕ Antivirus and Endpoint Protection ✅ Cloud Backup ➕ Device Backup

Elite

£140

per user, billed monthly

✅ Remote Helpdesk Support ✅ Support Hours: 24/7 ✅ Response Times: Elite SLA ✅ Monthly IT Review Meetings ✅ Patch Management and Maintenance ✅ On-Site Support ✅ 24/7 Monitoring and Alerts ✅ 24/7 Proactive Remediation ✅ New Workstation Setup ✅ Weekend Support 🔁 IT Audit and Health Checks (Quarterly) ✅ Antivirus and Endpoint Protection ✅ Cloud Backup ✅ Device Backup

Transparent Pricing, Designed for Long-Term Success

Cybersecurity & Compliance

Cybersecurity

✅ Security Testing and Risk Assessments ✅ Dark Web Monitoring ✅ Email and Phishing Protection ✅ Device Protection (EDR) ✅ Network Security and Firewalls ✅ Employee Security Training ✅ Rapid Incident Response ✅ 24/7 Security Operations Centre (SOC) ✅ Access Control and Identity Security ✅ Breach and Incident Response Planning ✅ Password Management ✅ Multi Factor Authentication ✅ Mobile Device Management ✅ DNS Filtering ✅ Secure VPN Access ✅ Removable Media Control ✅ Insider Threat Monitoring ✅ Backup and Recovery Integration

Compliance

✅ Regulatory Compliance Support ✅ Audit Preparation and Documentation ✅ Ongoing IT Compliance Consulting ✅ Data Protection and Security Compliance ✅ Cloud and Microsoft 365 Security Compliance ✅ CISO as a Service ✅ Regulatory Reporting and Documentation ✅ Third Party and Vendor Risk Management ✅ Employee IT Compliance Training ✅ Security Policy Development

Our cybersecurity and compliance services are built around your business, not forced to fit it. Whether you need a single solution or a complete security framework, we take a multi layered approach that aligns with your size, risk profile and industry requirements.

There is no one size fits all when it comes to security, and we would never treat your business like there is. Every service is shaped to meet your needs, reduce risk and support long term resilience.

Need Help Choosing the Right Plan?

Is there a minimum user requirement?

No, we support businesses of all sizes, from one-person startups to large organisations. Whether you're a sole trader or managing an enterprise, we have the right IT solutions for you.
Is there a contract or commitment period?

Yes, our plans require an annual commitment to ensure stability and consistent service delivery.
Can I customise my plan?

Absolutely. We offer flexible add-ons for cybersecurity, compliance, and advanced IT services to tailor your plan to your needs.
Do you offer one-time IT support instead of a plan?

Our focus is on providing ongoing managed IT services, but we can discuss ad-hoc support for specific cases.
Do you support businesses without an internal IT team?

Yes! We provide fully managed IT support as well as co-managed IT services for businesses with internal IT staff.
Can we keep our existing IT team and still work with you?

Absolutely! We offer co-managed IT services, acting as an extension of your internal team to provide additional expertise and support where needed.
Do you help with regulatory compliance (GDPR, Cyber Essentials, ISO 27001)?

Yes, we assist with compliance audits, documentation, and security best practices to help your business meet regulatory requirements.
Is cybersecurity necessary for small businesses?

Yes! No business is too small to be targeted by cybercriminals—many attacks specifically focus on SMEs due to weaker security measures.

Not sure where to start? Contact us to find out more.